Returns and Complaints
Need to make a return? No problem!
You can exercise your right of withdrawal within 14 days of receiving your order. and return the ordered products without giving any reason.
How to do it?
Rules for withdrawal from the contract:
Step 2
Submit the form
Send the completed and signed form to us:
by e-mail to the following address:
kontakt@hollywoodhair.pl
or
by traditional mail
by attaching the printed and completed form to the product package
Step 3
Send products
Please send the ordered products to the following address:
Hollywood Hair Office
Belwederska Street 40/3
00-594 Warsaw
When will you receive your refund?
You will receive your refund within 14 days of us receiving the returned products, after we have positively verified your shipment.
How will you receive your refund?
We will refund you the funds using the same method you used to pay for your order.
Remember!
- The refund is equal to the price of the returned products.
- You send returned products to us at your own expense.
- You can only return factory-sealed products.